Donor Engagement Officer, Central Region

The North Carolina Community Foundation (NCCF) has an opening for a donor engagement officer serving the central region.

The donor engagement officer (DEO) for the central region provides philanthropic support and customer service to the Foundation’s fundholders in central North Carolina including general fund education, grantmaking research and expertise, and collaboration with development staff on fund growth opportunities and legacy planning. This role embraces and models values of diversity, equity, and inclusion into all NCCF operations as we advance our mission.

NCCF is the single statewide community foundation serving North Carolina and has administered more than $217 million in grants since its inception in 1988. With more than $400 million in assets, NCCF sustains more than 1,200 endowments established to provide long-term support of a broad range of community needs, nonprofit organizations, institutions, and scholarships. NCCF partners with a network of affiliate foundations to provide local resource allocation and community assistance across the state. An important component of NCCF’s mission is to ensure that rural philanthropy has a voice at local, regional and national levels.

Core responsibilities include:
  • Cultivating relationships with fundholders in central North Carolina and ensures that fundholders receive superior customer service from the Foundation
  • Responding to fundholder needs, requests, and inquiries; provide education and problem-solving support; ensure funds remain active and operate according to fundholders’ philanthropic intentions, legal and regulatory requirements, and NCCF policies; and engage NCCF staff with relevant expertise as needed
  • Managing relationships with donor advised fundholders in central North Carolina through work such as defining grantmaking goals, educating on community needs, researching nonprofit organizations, facilitating impactful grants, and ensuring fund remains active
  • Managing relationships with agency fundholders in central North Carolina through work such as engaging with the organization’s leadership and board to educate and answer questions about endowments, investment performance and, in collaboration with development officer, strategies for endowment growth
  • Managing relationships with designated and scholarship funds in central North Carolina through work such as answering questions about endowments, investment performance and grantmaking/awards, and engaging NCCF staff with relevant expertise as needed
  • Working collaboratively with regional development officer to engage and orient new fundholders to the Foundation
  • Working collaboratively with the VP of Development & Donor Engagement and central region development officer to identify prospective fundholders to engage in repeat gifts, deeper engagement in the work of the Foundation, legacy planning, and/or gifts to NCCF Operating Endowment, create, plan and implement fundholder communication, education, engagement activities and special initiatives.
 The successful candidate will demonstrate:
  • High level of customer service orientation
  • Excellent verbal and written communication skills, competency in public speaking, and strong collaboration and influencing skills
  • Maintains mutually beneficial partnerships with other functions across the Foundation
  • Achieves success using skills to develop, maintain, and strengthen relationships 
  • Proficient in a variety of word processing, database, presentation tools, and social media platforms, including Microsoft tools, and demonstrates an ongoing commitment to training in soft skills and technical skills
  • Demonstrates support for innovation and development to improve effectiveness and efficiency
  • Deep interest in and commitment to the work of the North Carolina Community Foundation, with a demonstrated commitment to the central North Carolina area, its people and their concerns
  • Flexible and responsive to development opportunities as they arise
  • Ability to make decisions about how to manage multiple tasks and organize own workload
  • Ability to implement changes provided by management
Minimum qualifications:
  • Bachelor’s degree
  • Experience in philanthropic/nonprofit sector, development, donor engagement, or community relations, including five or more years of work experience  
 Region served:
  • The following counties are included in the central NC region: Edgecombe, Franklin, Granville, Harnett, Hoke, Johnston, Lee, Montgomery, Moore, Nash, Randolph, Rockingham, Vance, Wake, Warren, Wayne and Wilson
  • The person in this position is expected to travel extensively within the region.   

We offer a comprehensive benefits package and the opportunity to work with a committed, engaged team.

Are you the ideal candidate? Please email a cover letter and resumé to recruiter@nccommunityfoundation.org. No phone calls, please. The deadline for submittal is Monday, Oct. 17, 2022. NCCF is an equal opportunity employer.

 

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With more than $400 million in assets, NCCF sustains more than 1,200 endowments established to provide long-term support of a broad range of community needs, nonprofit organizations, institutions, and scholarships.&nbsp;NCCF partners with a network of affiliate foundations to provide local resource allocation and community assistance across the state. An important component of NCCF&rsquo;s mission is to ensure that rural philanthropy has a voice at local, regional and national levels.<\/p>\r\n<h5>Core responsibilities include:<\/h5>\r\n<ul>\r\n<li>Cultivating relationships with fundholders in central North Carolina and ensures that fundholders receive superior customer service from the Foundation<\/li>\r\n<li>Responding to fundholder needs, requests, and inquiries; provide education and problem-solving support; ensure funds remain active and operate according to fundholders&rsquo; philanthropic intentions, legal and regulatory requirements, and NCCF policies; and engage NCCF staff with relevant expertise as needed<\/li>\r\n<li>Managing relationships with donor advised fundholders in central North Carolina through work such as defining grantmaking goals, educating on community needs, researching nonprofit organizations, facilitating impactful grants, and ensuring fund remains active<\/li>\r\n<li>Managing relationships with agency fundholders in central North Carolina through work such as engaging with the organization&rsquo;s leadership and board to educate and answer questions about endowments, investment performance and, in collaboration with development officer, strategies for endowment growth<\/li>\r\n<li>Managing relationships with designated and scholarship funds in central North Carolina through work such as answering questions about endowments, investment performance and grantmaking\/awards, and engaging NCCF staff with relevant expertise as needed<\/li>\r\n<li>Working collaboratively with regional development officer to engage and orient new fundholders to the Foundation<\/li>\r\n<li>Working collaboratively with the VP of Development &amp; Donor Engagement and central region development officer to identify prospective fundholders to engage in repeat gifts, deeper engagement in the work of the Foundation, legacy planning, and\/or gifts to NCCF Operating Endowment, create, plan and implement fundholder communication, education, engagement activities and special initiatives.<\/li>\r\n<\/ul>\r\n<h5>&nbsp;The successful candidate will demonstrate:<\/h5>\r\n<ul>\r\n<li>High level of customer service orientation<\/li>\r\n<li>Excellent verbal and written communication skills, competency in public speaking, and strong collaboration and influencing skills<\/li>\r\n<li>Maintains mutually beneficial partnerships with other functions across the Foundation<\/li>\r\n<li>Achieves success using skills to develop, maintain, and strengthen relationships&nbsp;<\/li>\r\n<li>Proficient in a variety of word processing, database, presentation tools, and social media platforms, including Microsoft tools, and demonstrates an ongoing commitment to training in soft skills and technical skills<\/li>\r\n<li>Demonstrates support for innovation and development to improve effectiveness and efficiency<\/li>\r\n<li>Deep interest in and commitment to the work of the North Carolina Community Foundation, with a demonstrated commitment to the central North Carolina area, its people and their concerns<\/li>\r\n<li>Flexible and responsive to development opportunities as they arise<\/li>\r\n<li>Ability to make decisions about how to manage multiple tasks and organize own workload<\/li>\r\n<li>Ability to implement changes provided by management<\/li>\r\n<\/ul>\r\n<h5>Minimum qualifications:<\/h5>\r\n<ul>\r\n<li>Bachelor&rsquo;s degree<\/li>\r\n<li>Experience in philanthropic\/nonprofit sector, development, donor engagement, or community relations, including five or more years of work experience&nbsp;&nbsp;<\/li>\r\n<\/ul>\r\n<h5>&nbsp;Region served:<\/h5>\r\n<ul>\r\n<li>The following counties are included in the central NC region: Edgecombe, Franklin, Granville, Harnett, Hoke, Johnston, Lee, Montgomery, Moore, Nash, Randolph, Rockingham, Vance, Wake, Warren, Wayne and Wilson<\/li>\r\n<li>The person in this position is expected to travel extensively within the region.&nbsp; &nbsp;<\/li>\r\n<\/ul>\r\n<p>We offer a comprehensive benefits package and the opportunity to work with a committed, engaged team.<\/p>\r\n<p>Are you the ideal candidate? Please email a cover letter and resum&eacute; to <a href=\"mailto:recruiter@nccommunityfoundation.org\">recruiter@nccommunityfoundation.org<\/a>. No phone calls, please. The deadline for submittal is <strong>Monday, Oct. 17, 2022<\/strong>. NCCF is an equal opportunity employer.<\/p>\r\n<p>&nbsp;<\/p>","excerpt":"","media":0,"custom":{"masthead":{"title":"","counties":"","affiliate_logo":"","sub_text":"","background_image":"","caption":""},"latest_blog":{"post":""},"social_sharing":{"share_image":""},"the_latest":{"show_latest_posts_by":""}},"inMenu":false,"visibleTo":"Everyone","publishedAt":1663684323,"orderChildrenBy":"ordinal","enableComments":false,"permission":"read","id":"de666d32fcce409daed4bf20b0c3b6fb","parent":"e69cf4d9721f427cb288105f991b711c","node":92153,"created":1663684323,"modified":1663684770,"fresh":1,"type":"page","children":{},"relations":{}}